Terms of Service

Welcome to Netmart! By using our website or placing an order online, you agree to the following Terms of Service. Please read them carefully.

1. General Information

Netmart provides online ordering for food and beverages. By accessing our services, you confirm that you are at least 18 years old or have parental consent to make purchases.

2. Online Orders

• Order Accuracy: It is your responsibility to ensure all order details are correct before confirming.
• Cancellations and Changes: Orders may not be canceled or changed after confirmation, except in cases of error on our part.
• Pickup/Delivery Times: Times provided are estimates and may vary due to unforeseen circumstances.

3. Pricing and Payment

• Pricing: All prices listed are in euro/dkk/sek and include applicable taxes unless otherwise stated.
• Payment: We accept Stripe (apple pay/credit card/debit card/google pay/paypal). Payments must be completed at the time of ordering.

4. Refunds and Returns

Refunds are issued at the discretion of Netmart. Please contact our support team if you experience any issues with your order.

5. User Conduct

You agree not to use our website for unlawful purposes or in violation of these Terms of Service.

6. Liability

Netmart is not responsible for any indirect, incidental, or consequential damages resulting from the use of our services.

7. Changes to the Terms

We reserve the right to update these terms at any time. Continued use of our services indicates acceptance of the updated terms.

Privacy Policy

Netmart values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website or services.

1. Information We Collect

• Personal Information: Name, contact details, payment information, and address for delivery.
• Non-Personal Information: Browser type, IP address, and website usage data collected via cookies.

2. How We Use Your Information

• To process and deliver your orders.
• To improve our website and customer experience.
• To send you updates, promotions, and offers (you may opt-out at any time).

3. Sharing Your Information

We do not sell or rent your personal information. We may share it with:

• Service providers (e.g., payment processors, delivery partners) to complete your orders.
• Authorities, if required by law.

4. Data Security

We implement industry-standard security measures to protect your information. However, no method of transmission over the internet is 100% secure.

5. Your Rights

• You can access, correct, or request deletion of your personal data by contacting us.
• You can opt out of receiving marketing communications by clicking "unsubscribe" in our emails.

6. Cookies

Our website uses cookies to enhance your browsing experience. By using our website, you agree to the use of cookies.

7. Updates to This Policy

We may update this Privacy Policy periodically. Continued use of our website indicates acceptance of the revised policy.